AI Payment & Collection Agent
Close the loop on every sale. Voxima's AI agent processes payments, handles collections, and confirms transactions during live calls — turning conversations into completed revenue.
The gap between a verbal "yes" and a completed payment is where many sales die. Prospects agree to purchase during a call, but the moment they hang up and receive a payment link via email, friction kills the deal. Follow-ups become chasing, and conversion rates plummet. Voxima's AI Payment & Collection Agent eliminates this gap by processing payments during the call itself.
Our AI agent seamlessly integrates payment processing into the natural flow of a sales conversation. Once a prospect agrees to move forward, the AI guides them through a secure, PCI-compliant payment process without breaking the conversational rhythm. Credit card details are processed in real-time, confirmations are issued instantly, and the deal closes before the call ends.
For collection scenarios, Voxima's AI agent brings a professional, non-confrontational approach to debt recovery. The AI contacts customers with outstanding balances, explains the situation clearly, offers payment arrangements, and processes payments immediately when the customer is ready. This approach recovers outstanding debt at rates significantly higher than traditional collection methods.
Whether you're in e-commerce, insurance, financial services, or any business that processes phone payments, Voxima's payment integration turns every call into a potential completed transaction. Combined with our objection handling and appointment setting capabilities, you get a complete sales and revenue lifecycle managed by AI.
Key Benefits
In-Call Payment Processing
Process credit card payments securely during the conversation. No payment links, no follow-up emails, no dropped conversions.
PCI-DSS Compliant
Full PCI-DSS Level 1 compliance for secure payment processing. Customer card data is encrypted and never stored on our servers.
Collection Recovery
AI-powered debt collection calls that recover outstanding balances with a professional, empathetic approach that preserves customer relationships.
Billing System Integration
Connect with Stripe, PayPal, Square, and custom billing systems. Automatic invoice generation and receipt delivery.
Payment Plans & Installments
The AI can offer and set up payment plans, installment agreements, and flexible billing arrangements during the call.
Instant Confirmation
Customers receive real-time payment confirmation via SMS and email before the call ends. No uncertainty, no anxiety.
How It Works
Connect Payment Gateway
Integrate Voxima with your payment processor — Stripe, PayPal, Square, or your custom billing system. Configure payment types and limits.
Define Payment Flows
Build payment conversation flows that naturally guide the customer from agreement to completed payment. Set up collection scripts for outstanding balance calls.
Process Payments Live
The AI securely collects and processes payment information during the call. Real-time authorization, instant confirmation, and automated receipt delivery.
Track & Reconcile
Monitor payment success rates, collection recovery rates, and revenue generated. All transactions sync with your accounting and CRM systems.
Closing the Conversion Gap
Industry research shows that conversion rates drop by 40-60% when customers are asked to complete payment after the call via email link. The psychological momentum of the conversation — the excitement, the rapport, the urgency — evaporates the moment the call ends. Voxima keeps that momentum alive by completing the transaction while the customer is still engaged.
For sales teams, this means fewer follow-up calls, fewer abandoned carts, and significantly more completed transactions. The AI handles the payment conversation naturally — "Great, let me help you get started right now. I just need your card number..." — making it feel like a seamless continuation of the sales conversation.
AI-Powered Debt Collection
Traditional debt collection is adversarial, uncomfortable, and often ineffective. Agents are stressed, customers are defensive, and recovery rates suffer. Voxima's AI approach changes the dynamics entirely. The AI communicates with empathy and professionalism, explains outstanding balances clearly, and offers constructive solutions like payment plans.
Because the AI maintains a consistent, non-judgmental tone regardless of the customer's response, it defuses tension and creates a collaborative atmosphere. Customers are more willing to engage, more open to solutions, and more likely to make payments. Businesses using Voxima for collections report 25-40% higher recovery rates compared to traditional methods.
Start Closing Deals on the Call
Stop losing conversions to payment friction. Voxima processes payments during calls, recovers outstanding debt, and completes transactions — automatically.
Book a DemoFrequently Asked Questions
Is it safe to process payments over AI phone calls?
Absolutely. Voxima is fully PCI-DSS Level 1 compliant. Payment data is encrypted end-to-end, never stored on our servers, and processed through certified payment gateways. Our security standards meet or exceed those of major financial institutions.
Which payment processors does Voxima integrate with?
Voxima integrates with Stripe, PayPal, Square, Braintree, and custom payment gateways via API. We support credit cards, ACH transfers, bank transfers, and installment payments.
Can the AI handle payment objections and negotiations?
Yes. Voxima's payment AI combines our objection handling technology with payment processing. If a customer objects to the price, the AI can offer authorized discounts, payment plans, or alternative packages — then process the payment immediately.
How does AI collection compare to human collection agents?
Businesses using Voxima for collections report 25-40% higher recovery rates compared to traditional methods. The AI's consistent, empathetic approach reduces customer hostility and increases willingness to pay. Plus, the AI can make significantly more collection calls per day.